Let cross-culture success show you how to make the best impression possible at your next trade fair and achieve a positive return on your exhibition investment!

Are your employees well prepared to meet and qualify visitors? Are they able to politely and effectively communicate with visitors from other cultures? Are you aware of what needs and expectations these visitors have when coming to the exhibition?

This workshop provides you with:

• successful tactics for attracting, greeting and talking with international visitors
• effective strategies for qualifying visitors as potential customers
• practice in customer-oriented trade fair conduct
• techniques for handling customer complaints tactfully and properly

cross-culture success trainings are tailored to meet your individual needs. They are presented in German, English or in bilingual format.